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Кандидат

Мужчина, 46 лет, родился 15 июня 1978

Москва, готов к переезду, готов к командировкам

Где ищет работу

Москва

Все районы

Event-менеджер

20 000  на руки

Специализации:
  • Event-менеджер
  • Менеджер по маркетингу, интернет-маркетолог

Занятость: полная занятость

График работы: полный день

Опыт работы 14 лет 5 месяцев

Декабрь 2011по настоящее время
13 лет 5 месяцев
EUROCCOR LTD Bul. Alexander Malinov n. 91 (Sofia)

Москва

IT specialist customer service expert
Providing the highest Customer Satisfaction Level measuring by NPS (Net Promoter Score Survey) with the focus on First Time Resolution and Accessibility (Service level, Abandon Rate). Providing 1st line IT & Business Customer Support for USA and EMEA users -- IT Software & Hardware troubleshooting , --network issues, printers issues; hardware issues; — Dymo Software installations and issues for consumers using DYMO Software, Printers and Business Card Scanners in MS Windows and Mac Apple Operating Systems , —- for Italian and English speaking customers via telephone, email, and chat communication channels. Providing business Customer Support in following subjects: Pre-sales Informations about Products & Software, Prices and Ways to Buy, -- Handling Complaints and Warranty & Repair Procedure -- Money Back Refunds. Professional communication with customers *oriented to provide* them accurate and polite answers and information to their requests
Декабрь 2010Ноябрь 2011
1 год
AVUS CAPITAL (brokerage company)

Москва

Sales senior manager
Account manager for sales team ( Italian market) Consultant and support for the investors, in the global forex and stock market. Customer support, technical support, planning and optimization for the accounts, as well as developing a relationship with the customers.

Навыки

Уровни владения навыками
Ответственность

Опыт вождения

Права категории A

Обо мне

Личностные характеристики:
Good faculty of speech acquired working in a radio. Attitude for foreign languages after travelling 1 year in Sweden, Gotheborg, in Norway, Oslo, preparing photographic reports and making many other different and interesting jobs in the field.

Профессиональные навыки, умения, компетенции:
Good ability in relationship with people of different countries*(foreigner people), good ability in communication and predisposition in working with groups .I have been acquiring these abilities attending sports and working as reporter for a long period
Very good abilities in general organization and planning. I got this competence working in financial consulting, in franchising and working in researching competitive examinations for regional offices
Excellent knowledge of Office packages (Word, Excel, Access), Internet Explorer and e-mail
Computer proficiency, good knowledge of MS office program, photo-touching

Хобби, спорт:
Good artistical ability in the images sector.5 photographic exhibitions on reports and portraits.
experience in the photographic industry, in collaboration with the study Nedelchev in Sofia, photo shoots for fashion magazines (moda magazine/eva)
Musical understanding after studies, for classical guitar at Conservatory of Music G.D. Venosa ,(Potenza)
Swimming —Basket — Football

Дополнительные пожелания к рабочему месту:
With the present I allow myself to submit my resume, hoping of having the pleasure to meet some companies in Russia,(i will be able to move as soon as possibel) and you for an interview so as to estimate the opportunity to collaborate.

Среднее специальное образование

1997
Istituto Tecnico Commerciale
computer programmer

Знание языков

РусскийРодной


Гражданство, время в пути до работы

Гражданство: Россия

Разрешение на работу: Россия

Желательное время в пути до работы: Не имеет значения