Account Manager / Аккаунт Менеджер (Менеджер по работе с клиентами ) B2B, процессинг платежей

Mandatory requirements

• You have a minimum of 1 year experience in account management within e-commerce, payment processing industries, acquirer or licensed Payment Service Provider;
• You have Bachelor’s or Master’s degree in Business Administration, Economics, Law, Finance, Marketing, or related field;
• You are proficient in both English and Russian, written and oral, at a minimum C1 (Advanced) level;
• You understand payment processing flow, regulatory requirements, financial KPIs and metrics related to Merchants’ turnover and approval ratios;
• You are proficient in utilizing back-office software and Microsoft Office.

As an Account manager

• You are persistent: you demonstrate determination in achieving set goals and results; you show inner resilience to overcome obstacles and challenges on the path to achieving objectives; consistently pursue excellence and improvement in all tasks.
• You are responsible: you are willing to take on commitments and demonstrate independence and maturity; you make serious decisions without fear and evaluate your consequences; you are accountable for tasks assigned and ensure reliable completion of responsibilities.
• You are a perfectionist: you strive for excellence and pay significant attention to details in your work; aim to create outcomes that meet high standards; ensure high-quality performance in all activities.
• You are helpful: you are ready to assist others in difficult situations without expecting anything in return; you demonstrate a willingness to support and aid colleagues and clients.
• You are empathic: you possess the skills to understand the emotional and psychological state of others; help to understand and address the needs and concerns of clients and colleagues effectively.

Working conditions

• Job type: full-time
• Remote work
• Working hours: Monday to Friday from 9:00 to 18:00 (Latvia time)
• Weekends and public holidays according to the Latvian calendar
• No business trips are expected
• Service agreement
• Corporate training

Benefits

• Paid vacation: 28 days per year
• KPI-based success fee —5% from monthly remuneration
• Percentage of the client portfolio performance
• We highly value the professionalism of our employees and are interested in their growth, so we offer training and professional development at the company's expense

About the company:

For over 9 years, we've been the driving force behind seamless Online Payment Processing for global Online Merchants.

At the heart of our operations lie safety, speed, and customer satisfaction. Our relentless mission? To be the ultimate ally for our clients, offering a comprehensive suite of services from streamlined company registration to lightning-fast Online Payment solutions. And guess what? We're not stopping there. With ambitious growth plans, we're set to double our team by year-end.

But here's what truly sets us apart: freedom. Each member of our team is empowered to unleash their creativity, to shape our business, and to witness the impact of their ideas firsthand. Forget about red tape—here, innovation thrives. We cherish the spark of creativity and the bold ambitions of our employees.

Excited? Eager to join a company where innovation meets opportunity? Send us your resume and cover letter via email, and become an integral part of our professional, vibrant, and ever-expanding family!